Frequently Asked Questions

Select SAVE INVITE to open the invite dialog. Set title, description, dates, and save to your calendar with a link back to the game.

Yes. Open the Chat tab in the sidebar to send and read messages with other players.

Use the Contact page to report the game ID and details. We will investigate and take action as needed.

Yes. The UI is responsive with dedicated mobile and desktop layouts for an optimal experience.

On supported devices, enable the keep-awake option so your screen does not lock mid-game.

Tap or click a square. Taken squares show an overlay and contribute toward your bingo line progress.

The Free Square is automatically available to all players and counts toward any line that includes it.

The system evaluates rows, columns, and diagonals. When a full line is taken by you, it updates your progress immediately.

Yes. Use the color picker in the sidebar to select a mark color. It updates visual highlights instantly.

My Event Bingo is a real-time social bingo experience for live events. You join a room and mark squares as event moments happen.

Use a shared invite link or scan the QR code provided by the host. You can also browse public games on the Game List page.

You can preview some content, but creating a player profile unlocks chat, tracking, and personalization.

Open Game Details and use the wizard to set a name, description, timing, avatar, and Bingo text. Save to generate your room.

Yes. Hosts can set the header text (e.g., BINGO or a custom5-letter word) in the game settings.

In Game Details, manage the Call List to add custom items that populate the board cells for players.

Open your User Profile to edit your player name and avatar image used in games and chat.

Request account removal via the Contact page. We will process it securely and confirm once completed.

Use the SHARE button to copy the link or show a QR code. Players can scan the code to join instantly.

Yes. Guests can join from the link/QR and create a quick player name to start playing.

Check your connection. If issues persist, refresh the page & reconnection will restore the live state.

Increase screen brightness and ensure the full code is visible. You can also tap Copy Link to share directly.

Verify your player name is set and you are connected. If the issue continues, refresh and try again.

Refresh the page. If it remains incorrect, contact support with the game ID so we can investigate.