Delete Your Account

1. Delete your account

MyEventBingo is operated by Coding Innovations. Deleting your account is self-service and takes effect immediately.

2. Why we ask you to sign in

Deletion is permanent, so we have to be sure the request is coming from the account holder. If anyone could delete an account by typing an email address, anyone could delete yours. Signing in is the only step we add, and you can do all of it here in your browser -- you do not have to reinstall the app or send us a message.

For the same reason we will ask you to sign in again immediately before the deletion runs, even if you are already signed in. That second prompt is what proves the person pressing the button is you and not someone using your unattended device.

3. What is deleted

Deleting your account permanently removes:

• your account and everything we hold about you in My Event Bingo, so it cannot be signed into again;
• your player name, avatar, theme and the rest of your profile details;
• any game photos you uploaded (once photo uploads are available), removed from every game including games you later handed over;
• your friends list, and any friend invitations you sent -- including the email addresses and phone numbers you supplied for the people you invited;
• your saved sign-in sessions and tokens.

This happens straight away. There is no waiting period, no deactivated state, and no way for us to restore the account afterwards.

One thing worth knowing before you decide: the email address you signed in with cannot be reused afterwards. Deleting removes your account and your data from My Event Bingo, but the sign-in record itself is retired rather than freed, so signing up again with that same address will not work. If you want to play again later, use a different email address -- it will be a brand new account with none of the old one's history.

4. What is kept, and why

Some records are part of other people's games as much as yours, and removing them would damage games for players who asked for nothing. Those records stay, but they no longer identify you:

• Games you created stay available to the people who played them. Your name is replaced by “Deleted player”.
• Games you took part in keep their results and scores for the other players, again showing you as “Deleted player”.
• Chat messages you sent stay in the conversation so it still reads in order, but the text of your messages is removed.
• Game photos you uploaded are taken down from every game. They skip the usual 30-day hold: we purge the private copy soon after, unless a report or a legal hold requires us to keep it (until 90 days after a report closes and at least 180 days after it was filed; for as long as a legal hold requires, and at least one year where the law requires it for a child-safety report). See our Privacy Policy.

We also keep advertising and diagnostic records that are not linked to your name or email -- things like anonymous session identifiers in our logs. These are held under a time-based retention schedule and expire on their own rather than being deleted with your account. Our Privacy Policy describes them in full.

5. Deleting from the web app

If you are signed in on the web, you can also delete your account from your profile: open Profile, choose the Settings tab, and scroll to Delete your account at the bottom. It runs the same flow as this page.

Deleting from inside the iOS, Android and Windows apps is not available yet. Until it is, this page is the way to do it, and it works in any browser without installing anything.

If you signed in with Apple

Deleting your account here does not withdraw the Sign in with Apple permission you gave us. Apple keeps that permission in your Apple Account, and only you can remove it, so it is a step you take on your own device. Open Settings, tap your name, then Sign-In & Security, then Sign in with Apple, select My Event Bingo, and choose to stop using your Apple Account with it. This is optional, and it does not affect the deletion, which has already run.